09 september 2010
Hamilton Hill
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Vacature Product Manager Services
Functie: | Product Manager Services |
Locatie: | Amsterdam |
Bedrijf | TomTom |
Salaris range: | € 50 - 60k + bonus |
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TomTom is the world’s leading navigation provider. We develop products and services with an emphasis on innovation, quality, ease-of-use and value. Founded in Amsterdam in 1991, we now have offices in Europe, North America and Asia Pacific, and our products are sold in 30 countries across the globe.
The Services team is part of the eBusiness team and is responsible for TomTom’s LIVE Services such as HD Traffic and Speed Cameras. Introducing new services and expanding existing services to new countries are the key focus areas for this team. The services are developed for TomTom PNDs and sold via subscriptions online and in retail.
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Reporting to the Product Line Manager Services within the Product Management team you will have world-wide responsibility for delivering new services. You will lead the product development cycle of different new and existing services including specification, development and launching the product.
You will have extensive interaction with fellow Product Managers, Service Delivery Management and other departments such as development, sales, marketing and customer care. You will also be responsible for developing and improving the services subscription processes for our TomTom end users and increase the number of subscribers.
Your main tasks will be:
Overall responsible for your Services;
Define the overall value proposition of new services to ensure that TomTom provides the best available solution to its customers;
Lead the execution of your product plans within multi-disciplinary teams; you are responsible for the timely delivery of new products according to specification;
Create effective product roadmaps and project plans for the implementation of content and map related projects;
Constantly monitor customer satisfaction and needs to improve our services;
Define and execute a plan to achieve ambitious service revenue objectives;
Define with and negotiate the best solutions from our internal suppliers;
Participate to the commercial launch of new services;
Be the internal and external evangelist for your services.
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University degree or equivalent in work experience;
Minimum 3-5 years of experience in product management, with proven ability to develop and deliver world-class services or products;
Previous experience in the high-tech sector, ideally in the navigation industry or a service company (Internet service provider, telecom operator, etc.);
Excellent product management, presentation, communication, negotiation and interpersonal skills;
Business perspective/commercial insight;
Passionate about innovation and customer satisfaction; try to achieve the best possible user experience
Team player in a multicultural environment;
International experience;
Fluency in English.
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